once i was having a panic attack due to flashbacks of when i was sexually abused as a child. i attempted to find a messaging helpline that i could use, since it was late at night and i couldn't talk on my phone. i waited for over an hour trying to get a hold of someone, a little over half of which was spent as the first one in the waiting line. i don't know if the other people got helped or if they were waiting as long as (if not longer than) i was, but eventually i got so tired that i felt like i was gonna pass out no matter how scared i was. i don't know if they were really busy on that particular night, or if they just didn't have that many people working, but i still feel like that's left a sour taste in my mouth for that particular organization
anonymousDisgusting May 21, 2018 at 12:00 am
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